Privacy Policy 

Last updated: May 26, 2023 

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. 

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions 

Interpretation 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

Definitions 

For the purposes of this Privacy Policy: 

  • Account means a unique account created for You to access our Service or parts of our Service. 

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Castle Tel LLC, 8100 Wyoming Blvd NE M4-174, Albuquerque NM 87113. 

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. 

  • Country refers to: New Mexico, United States 

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet. 

  • Personal Data is any information that relates to an identified or identifiable individual. 

  • Service refers to the Website. 

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. 

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). 

  • Website refers to Castle Tel, accessible from https://castle.tel

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 

Collecting and Using Your Personal Data 

Types of Data Collected 

Personal Data 

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: 

  • Email address 

  • First name and last name 

  • Phone number 

  • Usage Data 

Usage Data 

Usage Data is collected automatically when using the Service. 

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. 

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device. 

Tracking Technologies and Cookies 

We use Cookies to enhance your experience on the Website. Cookies are small strings of text that are sent by the Website to your browser and then stored by your browser on your computer’s hard drive. We use cookies to help diagnose problems with our servers and to administer the Website. We also use cookies to gather broad demographic information and to help identify you in respect to visits to the Site so that we may improve your user experience, and to determine whether you visited the Website from a particular Internet link or advertisement. While a code in the cookie file enables the Website to label you as a particular user, including identifying you by name or other personally identifiable information, such cookie files are encrypted in order to protect your information. Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it does not accept cookies. However, rejecting cookies may prevent you from taking advantage of certain portions of the Website. 

Use of Your Personal Data 

The use of your information is subject to the privacy policy and terms of use in effect at the time you use this Website. We collect information that allows us, among other things, to: 

  • Send you information and newsletters and/or communicate promotional offers that may be of interest to you about The Company’s or select third parties’ products 

  • Improve our products and services 

  • To personalize and improve our services and Website, and allow you to set up a user account and profile that can be used to personalize your experience in using our services and website 

  • To provide you with targeted offers and advertising on the Website, through other websites or via direct mail, e-mail, text message, or push notifications, and to contact you about upcoming Company promotions, offers and product information 

  • To help us learn more about our Website visitors and customers, and to improve their shopping experience and our business 

  • To develop new products and services 

  • To research and address any problems with our Website, business, and our products and services 

  • To protect the security or integrity of the Website and our business 

  • Otherwise, as described to you at the point of collection 

We may use aggregated data that does not identify you personally for any purposes, including without limitation, research, commercial purposes or improving our website. We may use your email address to contact you to respond to your inquiries, to provide notices to you or to give you information about our products or services. 

We do not use automated decision making in processing your personal information for purposes of providing products or services. 

There are several legal bases for our collection and collection and processing of personal data, including: 

  • For our legitimate interests, including the various uses listed above; 

  • To perform a contract; 

  • Based on your consent; and 

  • For legal compliance. 

Retention of Your Personal Data 

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. 

Disclosure of Your Personal Data 

We may partner with another party to provide specific services for us, such as website hosting, analytics, marketing, payment or credit card processing, shipping, promotional or other support services. We will provide contact or other information necessary for the third party to provide these services for us. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. 

We are not in the business of renting or selling customer information to other Web sites or businesses. We may share personally identifiable information with unaffiliated third parties if (1) you request or authorize it, (2) the information is provided to help complete a transaction for you, (3) the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety, or the rights, property or safety of our users or others, (4) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf, or (5) the information is provided to such third parties as otherwise described in this privacy policy. 

We may store personal information in locations outside the direct control of The Company (for instance, on servers or databases co-located with hosting providers). 

Any personally identifiable information you elect to make publicly available on the Website, such as posting comments on our Website, will be available to others. If you remove information that you have made public on our Sites, copies may remain viewable in cached and archived pages of our Website, or if other users have copied or saved that information. 

We may disclose or transfer your personal information in connection with a sale or transfer of our business. The Company may, in the future, sell or otherwise transfer some or all of its assets to a third party. Your personally identifiable information and/or technical information we obtain from you may be disclosed to any potential or actual purchasers of such assets and/or may be among those assets transferred. 

Security of Your Personal Data 

We implement a variety of reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect your personal information from unauthorized destruction, use, modification, or disclosure. However, no method of safeguarding information is completely secure. While we use measures designed to protect your personal information, we cannot guarantee that our safeguards will be effective or sufficient. Moreover, you should be aware that that Internet data transmission is not always secure, and we cannot guarantee that information you transmit utilizing the Site is secure. 

Children's Privacy 

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers. 

Links to Other Websites 

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

Changes to this Privacy Policy 

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. 

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

Contact Us 

If you have any questions about this Privacy Policy, You can contact us: 

  • By email: info@castle.tel